RADNOR, Pa.--(BUSINESS WIRE)--Lincoln Financial Group (NYSE:LNC) today announced the company has completed the launch of its enhanced Absence Management service – a high quality, fully integrated solution that can help employers more effectively manage employee absences. Lincoln started offering the service to clients in early 2015.
Lincoln’s innovative Absence Management Service fully integrates federal, state and company leaves with short-term disability administration to provide employers relief from the complicated administrative burden many currently face when managing employee absences. The service also provides a step-by-step, consultative approach from dedicated Absence Implementation Specialists to assist with requirements gathering and system setup and communications design, to Integrated Claims Examiners to handle concurrent absence and short-term disability claims for holistic, end-to-end management and support.
Today, absence administration is a multifaceted challenge for employers, complete with complex rules and numerous legal risks at both the federal and state level. Many employers struggle to navigate and effectively manage the workload which ties up valuable resources. With Lincoln’s enhanced Absence Management Services, employers can enjoy peace of mind that their employees’ absences are being managed in the most efficient, compliant and professional manner.
“We have really focused on designing our new absence management service from the ground up based on customer input and feedback,” said Katie Dunnington, vice president of Group Product Solutions at Lincoln Financial Group. “At Lincoln, it is all about our customers – our service offers a unique, tailored solution to meet their specific needs.”
The state-of-the-art cloud-based absence administration system includes a mobile-enhanced self-service feature that lets employees and employers check the status of their absences 24/7, as well as perform a variety of tasks including: complete claim intake, intermittent leave reporting and accessing communications and reporting.
“We have always been known for our strong disability benefits and service and now employers have another reason they can rely on Lincoln,” said Eric Reisenwitz, senior vice president of Group Protection Operations and Product at Lincoln Financial Group. “Our new absence management service provides employers robust solutions to help simplify administrative complexities when managing absences.”
About Lincoln Financial Group
Lincoln Financial Group provides advice and solutions that help empower Americans to take charge of their financial lives with confidence and optimism. Today, more than 17 million customers trust our retirement, insurance and wealth protection expertise to help address their lifestyle, savings and income goals, as well as to guard against long-term care expenses. Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE:LNC) and its affiliates. The company had $223 billion in assets under management as of June 30, 2015. Learn more at: www.LincolnFinancial.com. Find us on Facebook, Twitter (@lincolnfingroup), LinkedIn and YouTube. To sign up for email alerts, please visit our Newsroom at http://newsroom.lfg.com.